Mark - Truzzer Review Cards

How Much Time are you Wasting on Review Admin?

An illustration of two people standing between two laptops. One laptop shows a review with three stars, while the other shows five stars. Various icons, such as thumbs up, thumbs down, heart, and smiley faces, surround the laptops, suggesting user reviews or feedback.

Admin is rarely anyone’s favourite job, but we appreciate that it is something that must be done. However, just because this is something that must be done, doesn’t mean it can’t be done efficiently!

Can You Turn a Negative Review into a Positive for Your Business?

A person holding a smartphone with a review screen displaying five yellow stars and the text "FIVE STAR PRODUCTS & SERVICES." Below is a testimonial praising customer service and product quality, ending with "Many thanks. I highly recommend!.

We were recently reading a rather fabulous article which had the title “9 in 10 customers more likely to overlook a negative review if the business responds adequately, Yelp says”.

How can QR Codes be Used in Marketing?

A person in a light blue shirt is using a smartphone. An illustrated speech bubble above the phone displays five yellow stars, indicating a positive rating or review. The background is plain light grey.

As we’ve discussed in our previous blog, ‘How will QR Codes be Used Post-COVID-19?’, QR Codes have experienced something of a renaissance over the last 18 – 24 months being, as they are, a rather elegant enabler of touchless commerce.

How can Reviews Give You a Competitive Edge?

A woman wearing a checked shirt stands against a blue background, smiling while looking at a tablet. Surrounding her are positive words and ratings like "Excellent," "Five Stars," "Great Services," "High Quality," and "Superb," indicating satisfaction and high standards.

Online reviews have been around for a good few years and are now heavily relied upon by consumers – more now than ever before.

How Important is Social Proof?

Illustration of five people giving a five-star rating. Two individuals hold stars while a third person stands on a ladder placing one. Another person stands on a pedestal holding a star overhead, and the last person gestures towards them. A large screen in the background suggests a rating or review system.

Social Proof is a psychological phenomenon whereby people are confirmed to be liked by, similar to, or accepted by the influencer or wider society.

Why Engaging With Customers can Help you Build a Trusted Brand

Consumer engagement is happening everywhere, from social media platforms, review sites and, of course, good old-fashioned in-store conversations.

Why Review Cards Can’t Remove Negative Reviews

Illustration of a person with long hair sitting cross-legged, focused on a laptop. Behind and beside them, a large smartphone screen displays reviews with star ratings, user icons, and thumbs-up icons, indicating they are involved in online reviews or social media feedback.

A common enquiry we receive at Review Cards is the request to delete a bad review. Now, this review could either be a genuine experience a customer has had or just simply fake. The obvious problem with this is that potential or current customers won’t be able to tell which is real and could easily believe a false review, regardless of how exaggerated it might sound.